Director of Patient Experience & Service Excellence Job at Montefiore Health System, New York, NY

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  • Montefiore Health System
  • New York, NY

Job Description

Montefiore Health System seeks a Director of Patient Experience to lead the transformation of patient and family experience. The role focuses on developing and executing strategies for quality improvement and service excellence in patient care. Candidates should possess a Master’s Degree and significant experience in hospitality and healthcare leadership, ensuring the achievement of patient satisfaction metrics and operational goals. Responsibilities include managing staff development and interacting with all levels of the organization to enhance patient experience. #J-18808-Ljbffr Montefiore Health System

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