Job Description
Description:
At Jiffy Lube® of Tupelo , part of the Inspired Performance Auto family , we are proud to be locally operated and family-owned — fueled by passion and driven by purpose. As Store Manager, you will lead a team dedicated to delivering fast, friendly, and professional service that keeps our customers’ vehicles running smoothly and safely.
This role is perfect for a results-driven leader who thrives in a hands-on environment, cares deeply about people, and takes pride in running a clean, efficient, and high-performing store.
The Ideal Candidate
· A hands-on leader who leads by example and takes pride in the details.
· Operationally sharp — confident in managing labor, driving KPIs, and solving challenges quickly.
· Customer-focused, community-minded, and passionate about making a difference every day.
Requirements:Requirements:
· Lead, train, and develop your team to provide exceptional customer service and quality vehicle maintenance.
· Set clear performance goals and hold the team accountable for achieving KPIs in sales, labor, and customer satisfaction.
· Oversee all daily operations — ensuring consistency, safety, and compliance with Jiffy Lube® and IPA standards.
· Set clear goals and expectations for your team while holding everyone accountable to performance metrics (sales, labor, KPIs).
· Motivate and inspire your team through daily coaching and positive leadership.
· Drive sales growth by recommending services and educating customers with honesty and confidence.
· Manage scheduling, payroll hours, and inventory to maintain strong profitability.
· Ensure the store environment is clean, professional, and welcoming for every customer.
· Communicate effectively with your Area Manager and the IPA leadership team to execute company initiatives.
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