Director, Patient Experience & Service Excellence Job at Dormont Manufacturing Co, Yonkers, NY

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  • Dormont Manufacturing Co
  • Yonkers, NY

Job Description

Montefiore Medical Center seeks a Director of Patient Experience to lead culture change through programs that raise quality and service across inpatient and outpatient settings. You will implement the patient experience strategy, manage staff and budgets, and partner with executives to translate data into action that improves HCAHPS and related surveys. The role requires a Masters or higher and 5+ years in healthcare hospitality leadership, with strong communication and change-management skills. #J-18808-Ljbffr Dormont Manufacturing Co

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